We want you to be happy with your Dyenamic Art product purchases. In the event you feel that a Dyenamic Art product you purchased is not what you want or expect, please let us know. We are happy to issue you a full refund of the purchase price (minus shipping fees) within 30 days from the purchase date.
We unfortunately cannot accept returns on personalized, sale or custom orders.
Refunds will be credited to the original credit card used for payment.
To return items to Dyenamic Art, please follow these three simple steps:
- Send an e-mail to firstname.lastname@example.org with your order number (if you do not have it—please specify your name and address) and items to be returned. Unfortunately, we are unable to refund your original shipping charges unless the return was a result of our error.
- Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment.
Your return will be processed promptly upon arrival, and we will send you a confirmation by email.
Return Package Address:
Dyenamic Art Inc
204 Eastchurch Rd
New Bern, NC 28562